WILMINGTON, Del. — DuPont Performance Coatings (DPC) is the newest platinum sponsor of the Database Enhancement Gateway (DEG).
“DuPont Performance Coatings is proud to support the efforts of the DEG through this platinum level sponsorship,” says Bruce Cooley, business development & industry relation manager for DuPont. “We were encouraged by Joe Mattos, on behalf of our Champion Jobber Network, to take a leadership role in financially supporting this initiative that was bringing real-world tangible value to our customer base. We believe the DEG is a great step forward in enhancing database accuracy, and providing easy communication between our customers and the information providers in a professional manner that supports the integrity of the Collision Repair Industry.”
DuPont’s is the first paint supplier to become a sponsor of the DEG.
“On behalf of the DEG, the collision industry, and personally as a DPC customer we greatly appreciate DuPont’s support,” says Carroll Proctor, DEG joint operating committee member. “It is because of support from companies such as this that the DEG is able to provide its service to the industry as a free tool to be utilized by all. Support from all the DEG’s sponsors sends a clear message to the industry about who is here to support efforts that help our businesses in meaningful ways beyond just their primary product offering.”
DEG is an initiative that enables those who use collision repair estimating databases to provide feedback in a standardized format to the information providers in an effort to promote data accuracy. DEG resources include an easy-to-use Web site and inquiry form, dedicated administration for the processing of inquiries, and a current database of both pending and resolved data inquiries submitted to the three major information providers. The DEG was created, initially funded and is maintained by the Automotive Service Association (ASA), the Alliance of Automotive Service Providers (AASP) and the Society of Collision Repair Specialists (SCRS). Additional funding for the DEG is provided through corporate sponsorships.
Do most collision repair shops offer great customer service?
YES
50%
NO
50%
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Source: Automotive Body Repair News,
7/9/2008 Click here