Body Shops: Hands-On Management - ABRN (Automotive Body Repair News)
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Source: Automotive Body Repair News

Shops can thrive or say goodbye

March 15, 2010
By:Blair Thomas

If you aren't growing, you're dying. Attend a business class and you'll be introduced to this notion on day one. Work in any business long enough, and you'll realize it's the truth. In business, growth is life.

Source: Automotive Body Repair News

CCC's Crash Course reports on shop management strategies for the new decade

March 5, 2010
By:James E. Guyette

This new decade requires a fresh approach to collision repair center management. Shifting societal trends amid a battered economy will continue to be significant factors in determining how you operate your business.

Source: Automotive Body Repair News

Putting the DEG to work for your repair shop

February 8, 2010
By:John Yoswick

A growing number of repair shops are turning to the Database Enhancement Gateway (DEG) for help with labor allowances or incorrect part numbers in estimating systems.

Source: Automotive Body Repair News

The collision repair customer is always right

February 1, 2010
By:Kevin Mehok

Customer service is the cornerstone of your business

Source: Automotive Body Repair News

Lefler Collision & Glass takes customer, community service to a new level

December 1, 2009
By:ABRN Staff

When customers walk into one of Lefler Collision & Glass Repair Centers four Indiana locations, they aren't simply greeted. "They're met with the same warm/excited anticipation that our first customer experienced on opening day," says Jimmy Lefler, CEO.

Source: Automotive Body Repair News

Turning customers into friends is job one at Bonfe's Auto Service and Body Repair

December 1, 2009
By:ABRN Staff

Bonfe's Auto Service and Body Repair has a particular and personal take on CSI, which has helped them become one of the nation's Top Shops.

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