Rotating Feature Articles - ABRN (Automotive Body Repair News)
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Source: Automotive Body Repair News

Leverage technology to improve your shop's performance, customer service

September 16, 2009
By:John Yoswick

Want to do your part to help the nation’s economy rebound? Just find a new way to put technology to work for your shop.

Source: Automotive Body Repair News

Going the extra mile to satisfy customers

August 12, 2009
By:John Yoswick

At the International Bodyshop Industry Symposium held earlier this year in Germany, event moderator David Lingham posed an interesting rhetorical question for attendees. At any given moment, he said, there may be 100,000 collision repair estimates being prepared worldwide. If you could observe that process, how much time would you see the estimator spending with the vehicle versus how much time the estimator was spending with the vehicle owner?

United Shops of America

August 11, 2009

Presenting a solidly unified front among repairers is widely viewed as the best technique for improving the industry's working relationship with insurance carriers. But the industry remains fragmented and in disarray stemming from real or imagined fears of retribution, lingering distrust of colleagues and simple apathy.

Basecoat reductions draw attention, ire of repairers

July 9, 2009

A recent ABRN article asking if a basecoat reduction is an unreasonable estimate adjustment generated a lot of interest and commentary from readers who vented on partial refinish deductions.

Source: Automotive Body Repair News

Time to Enter

June 10, 2009

Is your collision repair shop the best in the country? See how your shop stacks up against other shops. You could end up on the cover of Automotive Body Repair News.

Source: Automotive Body Repair News

Chrysler to shutter 789 dealerships

May 14, 2009

Chrysler has decided to eliminate 789 dealerships. Find out which shops will discontinue selling Dodge, Chrysler or Jeep vehicles on or about June 9.

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