CCC and Mitchell announce merger - - ABRN (Automotive Body Repair News)

CCC and Mitchell announce merger

Source: Automotive Body Repair News

 

CHICAGO and SAN DIEGO – CCC Information Services Inc. of Chicago and Mitchell International Inc. of San Diego have announced the signing of a definitive agreement under which they will combine in a merger-of-equals transaction valued at $1.4 billion.

CCC and Mitchell are each privately held. The combined enterprise, which will be known as CCC-Mitchell Inc., will be a leading provider of information, workflow management systems and integrated software to insurance companies and collision repair facilities. The company’s data, software and services will support the estimating and processing of claims for auto physical damage and bodily injury. At inception, CCC-Mitchell will have annual sales of approximately $460 million and approximately 2,000 employees.

Githesh Ramamurthy, Chairman and Chief Executive Officer of CCC, said: “This transaction will be a transforming event for the insurance claims and collision repair industries. Our customers are under increasing pressure to achieve new levels of efficiency and customer satisfaction, which requires their service providers to offer new and enhanced products, services and solutions. CCC-Mitchell will be positioned to meet these needs as we bring together our two talented teams to create greater value for our customers and business partners through increased innovation and network connectivity.”

Alex Sun, President and Chief Executive Officer of Mitchell, said: "We are pleased to have entered into this transaction with CCC, a company that shares our commitment to integrity, innovation and providing outstanding customer service and support. This combination brings together a unique set of products and skills and an increased resource capability that will accelerate innovation, enhance our service levels and over time simplify the lives of our respective customers through greater connectivity and more seamless workflow between the broader portfolio of solutions offered."

CCC and Mitchell note the following benefits CCC-Mitchell will be able to offer:

• An expanded communication network to deliver greater connectivity between insurers, repair facilities, and other industry service providers and suppliers;

• Expanded Research & Development resources and a greater ability to enhance current products and services, deliver new technology-based claims solutions, and provide faster time-to-market product delivery;

• An expanded sales and service organization, providing broader and better customer service across North America;

• A larger, more comprehensive data warehouse that will improve the company’s ability to deliver industry insights through benchmarking, data analytics and predictive modeling; and

• A broad and widely used portfolio of claims and collision repair solutions from one provider.

Under the agreement, which was unanimously approved by the Boards of Directors of both companies, Mitchell and CCC will merge in a stock-for-stock exchange. Ownership and board seats will be held equally by Aurora Capital Group, the private equity sponsor of Mitchell, and Investcorp, the private equity sponsor of CCC. In addition, CCC-Mitchell management will have a significant stake in the combined enterprise.

Ramamurthy will become the CEO of the combined company while Sun will serve as president. “Among its many advantages, the expanded resources of the combined enterprise will enable it to deliver more innovation faster, which will drive increased growth and will, in turn, provide employees with enhanced opportunities for career advancement,” Sun noted. “CCC-Mitchell will draw from the talent pools of both companies, with a focus on continuing to provide outstanding products, service and support for our customers.”

Ramamurthy added: “The combined company will be able to expand and update our product portfolio, customer base and geographic coverage more quickly than either company could have individually. Over time, our auto physical damage products and services will evolve to a single, leading platform for each of our applications, allowing us to deliver greater innovation and functionality to both insurers and repairers.”

According to a press release from Mitchell, given the geographic distribution of the companies’ respective workforces and customers, as well as the companies’ ability to connect through their existing systems, it is anticipated that CCC-Mitchell will operate from multiple locations while maintaining a significant presence in both San Diego and Chicago.

Completion of the transaction is expected to occur immediately following completion of regulatory review and satisfaction of customary closing conditions.

Comments from our Readers
 Posted Apr 15 2008 08:51AM
I have used both software for many years and was not treated well by Mitchell as they promised several critcal improvements. None of them ever happened and they treated me with a great deal of disrespect. If this merger goes through I may cut off my 8 years with CCC as I cant see that this would be an improvement. This is very upsetting as I was so glad to be done with those people I now I may have them back. I dont think so.
 Posted Apr 15 2008 09:21AM
motors is current program on ccc data discs, i assume this will change to a mitchell program now?
 Posted Apr 15 2008 09:41AM
I understand the new CCC-Mitchell will use the Mitchell data base time guide, which is always less time for replace and refinish than CCC or Audatex. That is not fair to the repair industry.I'm sure the insurance industry is jumping for joy.
 Posted Apr 15 2008 10:30AM
Hopefully, this merger will be good for the paying customers and not another attempt to please the insurance companies by lowering the repair times, etc. Mergers make me nervous. Shops seem to be the last consideration.
 Posted Apr 15 2008 01:30PM
How would this benefit the Collision Repair shops? what if we have contracts with both companies? Do we have the option of getting out of one? Do we still have to pay thousands of dollars each year for the same information from 2 different sources? or will it be combined and body shops get a break? Who will be responsible for time studies? Will there be any oversight for accuracy of time studies in the new company or ARE THEY GOING TO DO WHATEVER THE INSURANCE INDUSTRY TELLS THEM TO DO?
 Posted Apr 15 2008 10:19PM
It sounds like a great deal....I cant wait for their new products
 Posted Apr 16 2008 09:17AM
This is great news. The Motor collision estimating guide has never been very good. Mitchell has been the best in the industry for many years. CCC's Pathways program is a much better software product than Mitchell's UltraMate. Mitchell also produces estimating guides for medium and heavy duty truck. This should result in the best of both worlds. CCC's hands have been tied for years due to their inability to correct errors in their product unless or until Motor agreed to the changes. Severing their ties to Motor is a gigantic step toward the best estimating product the industry has ever seen.
 Posted Apr 17 2008 10:22AM
MITCHELL HAS VERY BAD CUSTOMER SERVICE,CCC IS NOT THAT GREAT EITHER WHAT DOES THAT MEAN ? BAD TO WORST IF I DID'NT HAVE DRPS I GET RID OF BOTH.
 Posted Apr 21 2008 07:44AM
I have been a ShopKey customer for 10 years, the product has always been behind @3-4 years in tech info, some of it totally inaccurate. Will this merger have any impact on the ShopKey program?
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