Some 75 California collision repair professionals representing about 40 body shops spent their Thursday evening discussing the details involved in filing a class action lawsuit against State Farm Insurance over alleged steering. The consensus reached at the Nov. 12 gathering was that they should move forward with all deliberate speed.

If you’re scratching your head over what you need to consider regarding all the new and emerging automotive technologies, I-CAR technical director Jason Bartanen has a one-word answer: training.

All body shop employees need to realize that in addition to the nuts and bolts of repairing cars, they also are engaged in the sales trade, according to industry consultant Bernie Blickenstaff, who conducted a Friday NACE seminar “Salesmanship Skills for the Estimator.”

Waste may be right under a shop owner’s nose, but it takes a concentrated effort to find and eliminate it to save production time and boost the bottom line.

Ohio shops file suit against Progressive over alleged steering, short pays, unlicensed DRPs.

More than 60 California body shop owners have RSVP’d Gene Crozat at G&C AutoBody that they will be attending a Nov. 12 meeting he’s organizing in Sacramento to discuss the prospects of filing a class action lawsuit against State Farm Insurance.

A higher court in Utah has overturned a small claims court victory achieved by a collision repairer in an alleged short-pay case involving GEICO.

Take these steps to deter catalytic converter thefts.

Two young shop owners of tomorrow are having the time of their lives representing the American collision repair industry as contestants during the Sept. 1-7 WorldSkills Competition being held in Calgary, Alberta, Canada.