Do most collision repair shops offer great customer service?
YES
50%
NO
50%
Comments from our Readers
JESSE / WEST COLUMBIA, SC, UNITED STATES
Posted Feb 24 2009 01:23PM
I THINK ALL THE BIG SHOTS RUNNING GM,FORD,AND CHY. NEED TO TAKE A LOOK AT WHAT MONEY THEY TAKE FORM THE CO.AND DON,T TAKE ANY FOR FEW YEARS AND FEEL SOME OF THE PAIN THE POPLE THEY LAY OFF FEEL WITH NOTHING COMING IN. JESSE
RW / Winston-Salem, NC, UNITED STATES
Posted Feb 25 2009 10:20AM
The reason the American auto industry is in a spiraling downward decline is simple.It is not the workers wages or the overpaid decision makers of these companies or the thousands of former workers pension plans.It is simple economics,none produce a product that people want to buy.Why do people buy Hondas,Toyotas,Kias,Mazdas, ect.? Because they WANT them,for what ever reason.If the American auto industry is to survive it needs to produce a product offering that people want to buy. Seems simple dosen't it?
GARRY / BUFFALO, NY, UNITED STATES
Posted Mar 14 2009 10:13AM
HEAD HUNT ALL THE CAR DESIGNERS FROM TOYOTA, ETC DOUBLE THEIR PAY, AND FIRE ALL THE ONES FROM US AUTO MAKERS THEN WE WILL SELL CARS. PEOPLE BUY CARS ON LOOKS . WE NEED THE LOOK OF THE JAP CARS. OTHER WISE KEEP THEM OUT OF AMERICA. I SAY NO JAP CARS IN THIS COUNTRY. JUST LIKE WE SELL ALLMOST 0 THERE
Spenser / McKeesport, PA, UNITED STATES
Posted Mar 21 2009 09:09AM
I agree with the previous statements. Let's see CEO fo G.M. give back the $14 Billion That's right Billion he recieved in total compensation last year! While begging congress for money! I only worked for GM here in Pittsburgh for a short time. Proud Member local 544 of the UAW. It was a great job no fear of your boss firing you because you pissed him off. Lets talk abou EFCA. Do you know why companies hate the bill. It will cut into their profit margins which means a reduction of their fat perfomance bonuses! I remeber as a kid my Dad and Uncles would not buy anything that wasn't union made. (dad 56 years with GN UAW local 544.) I do the same today. We would never cross a picket line even to shop. Today it's all about me! People don't care. I've seen members by non-union products and cross lines to shop etc. Let's turn back the clock to the 50's and 60's. When All Union workers stood together united. Remember United we stand with one strong voice. Divided we will fall and are small single voice will never be heard.
Sick of Unions / Georgetown, TX, UNITED STATES
Posted Mar 31 2009 01:15PM
I am so tired of these Unions screaming all the time and insisting on their fat wages and retirement. It's called fair market guys. We can't keep paying your wages, retirement and benefits to keep you in business if no one wants what you manufacture or can't afford it at the moment. I don't want to pay for you to sit on your ass and twiddle your thumbs (since there's no work). You are no better than us non-union citizens. You are arrogant and greedy! I am so tired of hearing about unions trying to run the companies they work for. If you want to run your own company, go out and start one yourself instead of ruining someone else's business.
Chris / Columbus, OH, UNITED STATES
Posted Apr 22 2009 09:35AM
The US Auto Manufacturers are reaping what they sowed in the 70s and 80s. Upper management was oblivious to the quality issues while the foreign manufacturers were highly focused on making a quality product. As US auto quality declined, so did their market share and management did little to turn this around. As much as Rick Wagoner was the goat, he helped GM make huge strides in quality lately and just now the auto design is catching up, too. Unfortunately, these quality and design improvements needed to happen 15 years ago and now we're all seeing how hard it is to play catch up. I grew up in the Union household of an GM Autoworker and the notion that Union autoworkers lived lavish lifestyles fueled by their "fat wages" in ridiculous. We lived a comfortable, middle-class lifestyle in a suburb of Cleveland in a 1000 sq. ft. house, hardly what anyone would consider lavish.
Andy / League City, TX, UNITED STATES
Posted Apr 25 2009 10:46PM
I for one support Americas Union workers. I belong to the brotherhood of locomotive engineers. I like to look at our relation with the UAW as a hand and glove issue. We both need each other. With out them making cars an trucks, that is less trains, and less time at work for me. And if we don't get them the supplies to make the cars it is down time for them. And no company pays overtime if the work is not there. I support the Big 3 and i think that they shuld not have to "Beg" Washington for anything. How many billions if not trillions of dollars in taxes have the Big 3 paid? Were is this number? From them to the Autozones a lot is riding on it. I say quit hitting over the head and give them the "LOANS" they need to stay afloat. Washinkgton wants to impress tell the japs, every car you bring here, one of ours goes there. SImple.
Say Hey / New York, NY, UNITED STATES
Posted May 06 2009 01:29PM
Big problem with this article/argument: "Fact 1" says the $73/hr figure is "nonsense" because it includes retiree costs. It is real money and therefore not nonsense. It is nonsense to make believe it just does not count.
David / Anderson, IN, UNITED STATES
Posted May 15 2009 09:16AM
Our troubles began with former CEO Roger B. Smith. We produced junk, just so we could get it out the door. We lost market share to the imports and he was rewarded with a lush retirement. UAW workers had no control over this and it left a bad taste in the public's mouth for American made. The only way to overcome this, is to change the name of General Motors to something like Nagasaki Motors and the American consumer will buy from us again.
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Posted Feb 24 2009 01:23PM
